Effective from Jan 1st, 2015, our charges have been revised. Please see details as follows:
WHY collect personal data?
The purpose of collecting personal information is to enable you to fully enjoy every feature of the Vino1855 website and provide the best quality service to you. Be assured that collected data will remain confidential at all times.
WHAT personal data will be needed?
In order to achieve better customer service when shopping online, the following information can be required. Title, name, gender, date of birth, mobile number, e-mail address, address for delivery, credit card information. Also, to ensure personalized offers you may be asked for occupation, income level, interests, or wine preferences.
HOW will that information be used?
The only aims of personal data collection is to help us offer you easy control of payment operations as well as setting up personalized features according to your preferences and latest purchases. Altaya Wines will only process your personal data for the purposes of managing its customer care services as well as providing you information about the products and offers of Vino1855.
HOW will the information be safeguarded?
Vino1855 shall safeguard your data to the best of our capacity. We shall keep it only for as long as is reasonably required for the above purposes or as required by applicable law. This includes keeping, for as long as reasonably required, such data as required for handling enquiries relating to any of the above purposes. Data held by the Company relating to a data subject will be kept confidential but the Company may provide such information when required by law or court order of any jurisdiction, or as requested by any government or law enforcement authority or administrative organization.
All sales are subject to our final confirmation. All orders received verbally, by fax or electronic mail are considered final. No cancellations will be accepted. Prices are subject to change without notice. All wines are offered subject to remaining unsold. Unless stated otherwise, all wines are offered lying in Hong Kong with the exception of en primeur. All goods sold are strictly non-exchangeable and non-refundable. This current list cancels all previous lists.
By placing an order, the Customer confirms that he/she is 18 years old or over. It is illegal to sell alcohol to people under the age of 18.
Payment is due immediately upon confirmation of order.
Method of payment is preferably in the form of bank transfer.
Upon receipt of proof of payment before 1pm, delivery can be arranged the next business day. Otherwise, an extra business day is required.
Personal cheques will take up to 3 business days to process.
Surcharge will apply for credit cards payment (Visa & Master) with approved accounts only.
All checks should be made payable to "Vino1855 Wines Company"
Bank Detail: HSBC a/c: 112-187638-838
The order will be valid for 7 days upon confirmation. If payment is not received during this period, the order will be voided automatically.